Frequently asked questions
Where are you located?
We are located in Coquitlam, BC, Canada. 5 mins drive from Coquitlam Central Station.
International shipping and shipping within Canada?
Due to COVID-19, there are lots of restrictions for pet travel. We will adjust our policy based on the airline policy and restrictions in places. Please double check the restrictions in your area first, then we can discuss it further. Please contact us before you sign up for the waiting list.
Shipping is available within Canada through Westjet and will cost about $350 (includes flight, kennel, and the pre-flight vet check required by the airline)Parents are responsible for all the relevant shipping cost.
Shipping is available within Canada through Westjet and will cost about $350 (includes flight, kennel, and the pre-flight vet check required by the airline)Parents are responsible for all the relevant shipping cost.
Shipping within the Great Vancouver Area?
Yes, we provide free delivery within the Great Vancouver Area.
Can I withdraw from the waiting list?
Yes, you can withdraw from the waiting list at anytime. However, we will NOT refund the deposit hold for the waiting list. Please reconsider your decision before you make up your mind to prevent any impulsive action.
Can I transfer my waiting spot?
No, the waiting spot cannot be transferred.
How long do I have to wait on the waiting list to get a kitten?
The waiting time can vary depending on the color and pattern that you are interested in. Please check out our breeding plans and contact us for more details.
What type of payments do you accept?
E-Transfer or Cash